Privacy Policy

Last Modified: April 16, 2024

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). In this Privacy Policy, “MLO,” “we,” and “us” refer to MLO, a professional corporation. “You” are a website visitor.

If you do not agree with the terms of this Privacy Policy, do not access or use the Website. By accessing or using our Website, you agree to the terms of this Privacy Policy.

This Privacy Policy may change from time to time (see How We Change Our Privacy Policy).

How This Privacy Policy Applies

This Privacy Policy describes the types of information we may collect about you or that you may provide when you visit our website at https://mlo-ip.com/ (“Website”), and it describes our practices for collecting, using, disclosing, storing, and securing that information.

This Privacy Policy applies to information we collect on this Website and in email, text, and other electronic messages between you and this Website. This Privacy Policy does not apply to information collected by us offline or through any other means, including on any other website operating by MLO or a third party.

Children Under the Age of 16

Our Website is not intended for, and we do not knowingly collect personal information from, children under 16 years of age. No child under 16 may provide us with any information through our Website or otherwise. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at contact@mlo-ip.com.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see our Notice to California Residents for more information.

The Information We Collect About You

We collect several types of information from and about users of our Website. This information may directly or indirectly identify, relate to, describe, reference, be reasonably capable of being associated with, or be reasonably linked to, you. For example, we may collect:

  • Information that personally identifies you, including your name, company names, employer names, email addresses, phone numbers, postal addresses, Internet Protocol addresses, or other similar identifiers by which you may be contacted online or offline (“personal information”). Personal information does not include information that is publicly available or information that is deidentified or aggregated.

  • Information that is about you individually but does not identify you.

  • Information about your Internet connection, the equipment you use to access our Website, and usage details, like your visits to our Website or interactions with a website, application, or advertisement.

How We Collect Your Information

We collect the above information from the following sources:

  • Directly from you when you provide it to us, for example, when you complete forms on our Website, register for an event or webinar hosted by us, request information from, or contact or communicate with us, by mail, email, phone, text or other electronic messages, enter into an agreement with us, use our services, or otherwise interact with us.

  • Indirectly from you, for example, when you navigate through our website, including through our use of automatic data collection technologies described below.

  • From third parties, for example, our business partners, Internet service providers, operating systems and platforms, social networks, advertising networks, data analytics providers, or other vendors that work with us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect information about your equipment and browsing actions, including:

  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.

  • Details of your visits to our Website and the content or resources that you access and use on the Website.

The information we collect automatically may include personal information, or it may include information that we associate with personal information we collect in other ways or receive from third parties. The information we collect helps us to improve our Website and deliver better and more personalized products and services.

The technologies we use for automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer that enables us to recognize a computer each time it returns to our Website. You may refuse to accept browser cookies by activating the appropriate settings on your browser, but if you activate these settings, you may be unable to access certain parts of our Website. Unless you adjust your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our Website.

  • Flash Cookies. A Flash cookie is a local stored object that collects and stores information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see How You Control Our Use and Disclosure of Your Information.

  • Web Beacons. A web beacon is a small electronic file (also referred to as a clear gif, pixel, tag, or single-pixel gif) that enables us to record website statistics, for example, to count users who have visited a web page or opened an email, to record the popularity of certain website content, or to verify system and server integrity.

How We Use Your Information

We may use the information we collect about you, including your personal information, for one or more of the following purposes:

  • To present our Website and its content to you.

  • To develop and personalize our Website.

  • To notify you about changes to our Website.

  • To provide you with the information or services you request from us, or to fulfill any other purpose for which you provide the information.

  • To maintain the safety, security, and integrity of our Website, as well as our databases, technology, and business.

  • For research, analysis, and product and service development.

  • To deliver content and product or service offerings relevant to your interests, which may include targeted offers or advertisements.

  • To apply or enforce our any agreement between you and us, including for billing and collection purposes.

  • As required by applicable law, for example, to comply with a court order or legal process, or to respond to a government or regulatory request.

  • If we believe disclosure is necessary to protect the rights, property, or safety of MLO or its employees, contractors, clients, users, or others.

  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Website or our products and services is among the assets transferred.

  • As otherwise described to you when we collect or you provide the information.

  • For any other purpose with your consent.

How We Disclose Your Information

We may disclose aggregated information and information that does not identify you or any other individual, without restriction.

We may disclose personal information that we collect as described in this privacy policy:

  • To our subsidiaries or affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To fulfill the purpose for which you provide it.

  • To apply or enforce any agreement between you and us.

  • As required by applicable law, for example, to comply with a court order or legal process, or to respond to a government or regulatory request.

  • If we believe disclosure is necessary to protect the rights, property, or safety of MLO or its employees, contractors, clients, users, or others.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of the Website or our products and services is among the assets transferred.

  • As otherwise described to you when we collect or you provide the information, or for any other purpose with your consent.

How You Control Our Use and Disclosure of Your Information

You have choices about the personal information you provide to us. The following mechanisms provide you with control over the personal information you provide:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can manage Flash cookie settings by visiting the Flash player settings page on Adobe’s website. If you disable or refuse cookies, some parts of the Website may be inaccessible or not function.

  • Opting Out. You can use the relevant opt-out links or check the relevant opt-out boxes on email or other promotional offers you receive from us, or you can send us an email with your request to opt-out of promotional offers at the email address identified below. Once we receive your opt-out request, we will use commercially reasonably efforts to carry out the request, but we are not obligated to retrieve and cannot prevent further use by others of any of your personal information that may have been disclosed before your request by us with other parties as permitted under this Privacy Policy. After you opt out, you may still receive certain transactional communications from us related to any products or services we are providing to you under an agreement between us.

We do not control third parties’ collection or use of your information to serve interest-based advertising, but these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see our Notice to California Residents for more information.

How You Access and Correct Your Information

You can request access to, correct, or delete your personal information by sending us an email at the email address identified below. We may not accommodate a request to correct information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may not be able to delete your personal information without also deleting information necessary to provide products or services to you.

California residents may have additional personal information rights and choices. Please see our Notice to California Residents for more information.

How We Store and Secure Your Information

We use commercially reasonable technical, physical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Because the transmission of information via the internet is not completely secure, we cannot guarantee the security of the information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

How We Change Our Privacy Policy

We may make changes to this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy and modification date on this page, and we may provide you with additional notice, for example through an email to you or a notice on the Website home page. You must periodically visit this Privacy Policy to check for any changes. If you continue to use our Website after we make changes to this Privacy Policy, your continued use is considered your acceptance of the changes.

Our Contact Information

To ask questions or provide comments about this Privacy Policy or our privacy practices, contact us at:

Website: https://mlo-ip.com/contact-us/         

Email: contact@mlo-ip.com

Address:

Attn: MLO Privacy Dept.
9920 Pacific Heights Blvd., Suite 150
San Diego, CA 92121

Notice to California Residents

Pursuant to the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act of 2020 (CPRA), we are providing these additional descriptions of our practices, for collecting, using, and disclosing information about California residents.

We may collect your personal information through our Website. We do not collect your sensitive personal information through our Website. Sensitive personal information is a subtype of personal information consisting of specific information categories. We may collect your sensitive personal information through our representation of you or another client, but that collection and representation is not covered by this Privacy Policy and is instead subject to our client agreements and professional responsibilities.

  • Categories of Information We Collect. In the preceding 12 months, we have collected the following categories of personal information: identifiers, internet or other similar network activity, professional or employment-related information, inferences drawn from other personal information, and other categories of personal information that relate to or is reasonably capable of being associated with you.

  • Categories of Sources of Personal Information. We may have collected the above categories of personal information from the following categories of sources: directly from you, indirectly from you, and from third parties. For more detail refer to How We Collect Your Information.

  • Business or Commercial Purpose for Collecting Information. We have collected the above categories of personal information to support our business practices as described in the How We Use Your Information section.

  • Categories of Personal Information We Disclose. In the preceding 12 months, we have disclosed the following categories of personal information: identifiers, internet or other similar network activity, professional or employment-related information, inferences drawn from other personal information, and other categories of personal information that relate to or is reasonably capable of being associated with you.

  • Categories of Third Parties with Whom We Disclose Personal Information. We may disclose personal information with third parties described in the How We Disclose Your Information Section.

  • Sale of Personal Information. We do not sell, and in the preceding 12 months have not sold, personal information the personal information we have collected.

Subject to applicable exceptions, including, without limitation, attorney-client privilege, California residents have the following rights about their personal information:

  • Right to Know. You have the right to request that we disclose what personal information we have collected about you and how we have used and disclosed that information over the past 12 moths (the “right to know”). You also have the right to know the specific pieces of personal information we collected about you (the “data portability request”). We do not provide a right to know or data portability disclosure for B2B personal information. After we receive your request and confirm your identity, we will disclose the relevant information and details to you.

  • Right to Delete. You have the right to request that we delete the personal information we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception applies and may deny your request if retaining the information is necessary for a permitted purpose. We will delete or deidentify personal information not subject to an exception. We do not provide a right to delete for B2B personal information.

  • Right to Opt-Out. You have the right to direct us not to sell your personal information.

  • Right to be Free from Discrimination. The right to be free from discrimination relating to the exercise of any of your privacy rights.

To exercise your rights to know or delete described above, please submit a request by:

To protect your personal information from unauthorized access or deletion, we may ask that you provide additional personal information for verification. If we cannot verify your identity, we will not provide or delete your personal information. You may submit a request through an authorized agent, but the agent must provide us with signed written permission to act on your behalf and you may also be required to independently verify your identity.

Pursuant to California Civil Code Section § 1798.83 (California’s “Shine the Light” law), we must inform California residents with certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a Shine the Light request, please submit a request by visiting https://mlo-ip.com/ and specify that you are making a “California Shine the Light Request.”